E-Commerce Retail
MyMobile
A Shopify store for MyMobile, connected to the FNB eBucks app so FNB customers can buy MyMobile products there.
Get more from the store you already have.
We find what is costing your store sales, fix it in order of impact, and stay on to keep improving it.
Small problems in a live store add up to lost sales.
A slow page, a confusing filter or a checkout step that puts people off may each look minor. Together they cost a store sales every day, and they are easy to miss when the team is busy running it.
We look at how your store performs, find what is costing you the most, and fix it in order of impact. Then we stay on to keep improving it as your range, customers and channels change.
What a store audit looks at
Each finding is ranked by likely impact and effort, so the first changes are the ones that matter most.
Speed Load times on real mobile connections, image weight, apps and scripts. Removing unused apps, compressing media, deferring scripts.
Finding products Search results, filters, navigation and empty-result pages. Better synonyms and filters, clearer categories.
Product pages What shoppers need to decide, and whether it is visible. Clearer pricing, stock, delivery and returns information.
Checkout Steps, required fields, payment options and errors. Fewer fields, saved details, clearer error messages.
Data and integrations Whether stock, prices and orders match the systems behind the store. Fixing sync timing, mapping and failure handling.
Related work
E-Commerce Retail
Van Schaik Bookstore
Moved a 50,000-product catalogue and eight integrations to Shopify. E-commerce sales rose over 40% after launch.
E-Commerce Retail
Computer Mania
After its move to Shopify, average engagement time rose 25% and new user acquisition rose 21%.
E-Commerce Retail
Exclusive Books
Rebuilt the online store without a single day of downtime, after eight years as its technology partner.
“Not only does Realm Digital deliver great digital solutions, I also enjoy working with them. Everyone in this company has a passion to see work get executed excellently and they also put the customer first. They want to see Vital succeed just as much as we do.”
Improve a live store FAQs
Can you improve a store another agency built?
Yes, in most cases. We start with an audit of how the store performs and how it is built.
How do you decide what to fix first?
We look at where customers drop off, what slows the store down and what each fix should be worth, then start with the changes that matter most.
Do you run A/B tests?
Where traffic allows. On lower-traffic stores we use analytics and user testing instead.
Is this a one-off audit or ongoing work?
Either. Some clients want an audit and a list of fixes. Others want a regular cycle of improvements.
Latest insights
Tell us how your store is performing.
Give us a sense of your store, your traffic and what you'd like to change.