E-Commerce Retail
Exclusive Books
Rebuilt the online store without a single day of downtime, after eight years as its technology partner.
A store built around how your customers buy.
We design and build online stores around how your customers browse and buy, and connect them to the systems your business already runs.
A new store is the chance to build around how your customers buy, from the start.
Launching a store, or replacing one that no longer works, means decisions about the catalogue, the checkout, payments and the systems that need to connect. Getting them right early is far cheaper than fixing them after launch.
We design and build stores around how your customers find and buy products, connected to the systems your business runs on, and stay on after launch to support and improve them.
Decisions to make before the build
These shape the store more than the design does.
How do customers find products?
Some customers search by name, some browse by category, some arrive on a product page from an advert. Navigation, filters and search are designed around the dominant pattern.
Where does product and stock data live?
If the ERP or warehouse system is the source of truth, the store has to read from it reliably, including during a sale.
What has to happen after checkout?
Payments, invoices, couriers and returns all need a home. Fulfilment is often where a new store creates work it was meant to remove.
Which platform fits?
We compare platforms against your catalogue, pricing rules and integrations before recommending one.
Related work
E-Commerce Retail
Van Schaik Bookstore
Moved a 50,000-product catalogue and eight integrations to Shopify. E-commerce sales rose over 40% after launch.
E-Commerce Retail
Computer Mania
After its move to Shopify, average engagement time rose 25% and new user acquisition rose 21%.
E-Commerce Travel and Tourism
Gondwana Collection Namibia
Rebuilt the booking site to show availability across all 23 lodges in one system, with a custom ecommerce cart.
“It was an absolute pleasure working with Realm Digital on this eCommerce project.”
Build a new store FAQs
How long does it take to build a store?
It depends on the catalogue and on how many systems the store connects to. We give you a timeline after discovery.
Can you move our products and customers from a marketplace or spreadsheet?
Yes. Data migration is planned as its own step, with checks before launch.
Will the store be custom-designed?
Yes. We design around your customers and products rather than stretching a template.
Do you support the store after launch?
Yes. Support and optimisation is the last of our four stages.
Tell us about the store you're planning.
Give us a sense of your products, your customers and the systems the store needs to work with.