Shopify Experts
Boost sales, enhance user experience, and elevate your eCommerce store with our Shopify solutions.
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Our expert team of developers, designers, and eCommerce specialists are dedicated to crafting unique, tailor-made, high-performance Shopify stores that elevate your brand and boost your online sales. With over 15 years experience in the Commerce landscape, and unparalleled expertise, we create striking, user-centric online stores that resonate with target audiences and ensure our client’s online stores are optimised for maximum performance, functionality, and growth.
Whether you’re launching a new store or revamping an existing one, our skilled team of specialists will collaborate with you to craft a visually captivating and functionally seamless shopping experience. With a focus on quality and innovation, we aim to empower businesses of all sizes to achieve online success and consistently exceed customer expectations, delivering solutions that not only increase conversions but also ensure long-term growth.
Our Shopify offerings
Store Health CheckOur Shopify experts assess your store’s performance, user experience (UX), and security to identify areas for improvement and optimisation, increasing conversion rates and reducing cart abandonment.
Store Setup & ConfigurationFrom zero to hero, we have provided comprehensive setups of numerous Shopify stores. Our Shopify turnkey solutions include product catalogues, payment gateways, shipping options, taxes, and more.
Theme CustomisationBy gaining a clear understanding of your business goals and objectives, our experts design and develop unique, responsive, and user-friendly Shopify themes tailored to your brand identity and target audience.
Custom Website DesignWe know the importance of design in an eCommerce store. We ensure your store looks and functions optimally on all devices, providing a responsive and seamless shopping experience for your customers.
App Integration & DevelopmentOur Shopify team works alongside our clients to identify and integrate essential third-party apps, or create custom apps that enhance their Shopify store’s functionality and streamline their business operations.
Search Engine Optimisation (SEO)Through the implemention of advanced techniques and strategies, our Shopify experts help our clients rank higher on search engine results, attracting more organic traffic, and increasing online visibility and presence.
Ongoing Support & MaintenanceIt’s imperative that your Shopify store remains functional, performative, secure, and up-to-date with the latest technologies. We ensure that all of our clients Shopify stores remain free of issues than could negatively impact business.
Why Shopify?
User-Friendly InterfaceShopify’s intuitive dashboard makes it easy to manage your store, products, orders, and customer data, even for those with limited technical expertise.
Customisable & ScalableWith a vast selection of themes and apps, Shopify allows you to customise your store to meet your specific business requirements, and scale your store as you grow.
Secure & ReliableShopify is committed to providing a secure shopping experience for your customers, with built-in SSL certificates and Level 1 PCI DSS compliance.
Fast Loading TimesShopify’s global server infrastructure ensures fast loading times, improving your customer’s shopping experience and your store’s search engine ranking.
24/7 Customer SupportShopify’s dedicated support team is available 24 hours a day, 7 days a week, ensuring that any issues are remedied and your store is always up and running.
Frequently Asked Questions
How easy is setting up and managing an online store with Shopify?
Shopify is known for its user-friendly interface that is easy to use. Businesses can quickly set up and efficiently manage their online store with a dashboard and a variety of tools for adding products, managing inventory, and processing orders. There is no need for users to have extensive coding or other technical knowledge.
What are the different Shopify plans, what features do they include, and how much do they cost?
Shopify currently offers five plan options:
– Starter. A more affordable, but rather limited, option for small stores.
– Basic. Designed for new eCommerce businesses.
– Shopify. For businesses that are growing and making sales online and in physical stores.
– Advanced. Beneficial for those who want to, and are, growing fast and require more advanced reporting.
– ShopifyPlus. An enterprise-grade solution for high-volume businesses.
As pricing and features are adjusted from time to time, please visit the official Shopify pricing guide for up-to-date and user-friendly information.
What themes and templates are available, and how customisable are they?
Shopify provides an extensive range of free and paid themes. Shopify themes are responsive and can be customised to match your brand, from the design and layout to typography and functionality. For advanced customisation, the theme code can be edited, or you can partner with a Shopify expert to make sure you get the most out of your online presence.
How does Shopify handle inventory management and order processing?
Shopify provides built-in tools for managing inventory and processing orders. You can track stock levels, set up automatic inventory updates, and manage order fulfilment.
What payment gateways are supported by Shopify?
Shopify integrates seamlessly with a wide range of payment gateways, ensuring easy setup and secure transactions. As payment gateways differ from country to country and change from time to time, please visit the official Shopify Payment Gateways guide for up-to-date information.
Are there any transaction fees, and if so, how do they work?
Shopify charges transaction fees if you are not using Shopify Payments as your payment gateway. These fees vary depending on your pricing plan, with higher-tier plans having lower fees. If you use Shopify Payments, there are no additional transaction fees besides the payment processing fees.
How does Shopify handle shipping and tax calculations?
Shopify offers a variety of built-in shipping and tax calculation tools. You can set up shipping rates, print shipping labels, and integrate with a variety of carriers. You can work shipping fees into your product offerings, charge flat rates, offer local delivery, or even charge real-time carrier rates by utilising various carrier integrations. Shopify also handles tax calculations based on your store’s location and tax rules.
Is it possible to sell both physical and digital products on Shopify?
Yes, Shopify supports both physical and digital products. Physical products will be dispatched with various customisable delivery options, and digital products can be delivered with the built-in digital downloads app, or you can integrate various third-party apps.
What are Shopify’s SEO features, and can I optimise my store for search engines?
Shopify has built-in SEO features, like customisable meta tags, URLs, and sitemaps. You can also use third-party apps or partner with a Shopify expert to further optimise your eCommerce website for search engines and get ahead of your competition.
What analytics and reporting tools does Shopify offer to help me track my store’s performance?
Shopify provides a range of analytics and reporting tools, including sales reports, customer reports, and marketing performance reports. Access to basic and advanced reporting and analytics features are offered in varying degrees, depending on your Shopify plan. As pricing and features are adjusted from time to time, please visit the official Shopify pricing guide for up-to-date and user-friendly information.
Can I integrate third-party apps or extensions to add more functionality to my store?
Shopify has an extensive App Store, which offers numerous third-party apps and extensions to add more functionality to your store. These include email marketing, social media integration, inventory management, and much more. You can partner with a Shopify expert to find out which apps or extensions will complement your unique business goals and objectives and get the most out of your eCommerce store.
What are the options for multi-channel selling and integration with social media platforms?
Shopify supports multi-channel selling, allowing you to sell on platforms like Facebook, Instagram, Pinterest, and Amazon. You can manage all your sales channels from your Shopify dashboard.
How secure is Shopify, and what measures are in place to protect my customers’ data?
Shopify is a secure platform, offering Level 1 PCI DSS compliance, SSL certificates, and regular security updates. Shopify also has built-in fraud protection features to help protect your customers’ data.
What kind of support is available if I need help with my store or encounter any issues?
Shopify offers 24/7 customer support via phone, email, and live chat. You can also access the official Shopify help centre, which offers a wide variety of topics, support, tutorials and community forums in a variety of language options.
Can I migrate my existing store to Shopify, and how do I go about this?
Yes, you can migrate an existing store to the Shopify platform. This entails the migration of your store data, theme and design, apps and features, payment and shipping settings, SEO considerations, testing and store launch. To assist with the migration process, you can use the Shopify Importer app and other third-party apps or work with a Shopify Expert to ensure a smooth transition with as little store downtime as possible.
Get in touch with us
Call us on +27 21 975 0959 or contact us below.