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Realm Digital
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Finance

We build the customer tools and platforms financial services run on.

Realm has built customer tools, data products and platforms for South African financial services companies, starting with research where it matters.

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  • Sanlam
  • Standard Bank
  • Allan Gray
  • PwC
  • Ozow
  • African Bank
  • Ai SPARK
  • Alexander Forbes
  • First National Bank (FNB)
  • Netcash
  • Tabbs
  • ooba Home Loans

Work in financial services

Advisory Finance

Sanlam

Research into how customers contact Sanlam came first, then a knowledge base that shows what they search for.

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Our work in financial services

How we work with financial services companies.

Start with what customers are asking.

Before we recommend anything, we research how customers contact you and what they are trying to do. The recommendation comes from what we find.

  • Customer journey and social listening research
  • A recommendation based on what the research shows
  • A roadmap that sets out what to build first

In practice

Sanlam

Research into how customers contact Sanlam came first, then a knowledge base that shows what they search for.

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Turn what you know into a tool people can use.

A model, a spreadsheet or a process can become a product. We build the application around it, for the people who will use it.

  • Web applications built around existing models and data
  • Mobile apps and calculators for customers
  • Data-driven self-assessment tools

In practice

Ai SPARK

A web application that puts Ai SPARK's bond performance prediction technology in front of its users, replacing an Excel-based tool.

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Connect the store to the platforms customers already use.

When a store has to work with a bank's platform, the integration is the project. We build the store first, then connect it.

  • Stores connected to bank rewards platforms
  • Returns and refunds connected across both platforms
  • Shopify stores built around how customers buy

In practice

MyMobile and FNB eBucks

A Shopify store for a retailer, connected to the FNB eBucks app so FNB customers can buy MyMobile products there.

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Test where immersive technology fits.

We test where immersive technology fits before committing to a full build, so the first step is a proof of concept. Delivered through Nexr.

  • Virtual meeting and boardroom spaces
  • Training and simulation in VR
  • Interactive product and site demonstrations

In practice

A South African financial institution

A virtual boardroom in VR, built as a proof of concept, from consulting and 3D modelling to the back end.

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Add technical people to your team.

When a project needs more technical people than your team has, Pype provides them, for a project or for the long term. Delivered through Pype.

  • Technical people added to your team
  • Dedicated development teams
  • Permanent recruitment for technical roles

Talk to us

Talk to us about financial services

Tell us what your customers need to do. We'll set up an intro chat.

Let's chat

Tell us a little about the problem. We'll be in touch to set up an intro chat.