User Experience Consulting (UX)

Our UX consulting experts use various user research techniques to gather insights into user needs, behaviors, motivations, and pain points. These insights are then used to inform the design of the digital product or service, with a focus on creating user-centered solutions that are intuitive, efficient, and engaging for the user.

Throughout the consulting process, our experts also provide guidance on industry best practices and emerging trends to ensure that the digital product or service remains relevant and effective over time. Our goal with these offerings is to create digital solutions that provide an optimal user experience, drive business value, and meet the needs and objectives of both users and the brand.

Our toolkit

User ResearchOur UX consultants gain a deep understanding of the user perspective by gathering data and insights through various research methods. They use this data to inform the design of digital products or services, ensuring that they meet the needs and expectations of users, and ultimately provide a positive UX.

Usability TestingWe design and conduct research-based usability tests with representative users. By observing interactions with the product, our experts evaluate ease of use and effectiveness, and identify pain points, and then make recommendations for iterative improvements that will continually enhance your overall user experience.

UI DesignOur User Interface Design consultants help clients improve user experience by focussing on the visual and interactive elements of their digital products or services. They use design and typography principles associated with layout, colour, and typography to create interfaces that are aesthetically pleasing, intuitive, easy to use, and effective.

Accessibility DesignThrough compliance with accessibility guidelines and best practices, we ensure that our clients digital products or services are accessible to people with disabilities, such as those with visual or hearing impairments, promoting inclusion and ensuring usability to the widest possible audience.

Rapid PrototypingWe create a working model or prototype of a product or service to test its functionality, design, and user experience. This approach allows us to gather feedback and quickly iterate and improve the product or service, reducing time-to-market and development costs.

User PersonasCreated based on user research by our experts, user personas represent the behaviors, goals, motivations, and pain points of a particular group of users and can be used to guide product design and development, to create digital products that cater to the needs of specific user segments.

Competitor & Industry AnalysisOur consultants identify and analyse the strengths and weaknesses of your competitors, recognising how your business can differentiate itself. Through industry analysis, we gain an understanding of market size and can identify and mitigate risks, assess growth potential, and discover key trends to be aware of.

UX Data AnalysisUser data and feedback can be used to gain insights into the behavior and preferences of your target audiences. By gathering, organising, and interpreting data from various sources, our consultants can diagnose and treat pain points along the journey and suggest improvements to enhance the user experience.

UX AuditWe perform UX audits by reviewing and evaluating the user experience design of your digital product or service. This includes analysis of design, functionality, and usability, alignment with your business goals, and fulfillment of user needs. Our experts will provide calculated and actionable recommendations to improve performance.

UX Lab

Incorrect user experiences can result in incomplete user journeys, leading to customer drop-off, loss of loyal customers, and potentially damaging your brand.

The Realm Digital UX Lab is designed to identify issues with your digital journeys, uncover your customers’ experiences, and provide recommendations for improvement, ultimately driving business growth and success.

The find out more about this package and how it can be tailored to your business, LET’S CHAT!