Freshworks offers a range of SAAS solutions that makes it refreshingly easy to engage with customers. These solutions are ready to go, easy to set up, and requires minimal customisation.

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why freshworks

Why Freshworks?

As a Freshworks Integration Partner, we assess your business requirements in terms of customer engagement and strategise which solution best suits your specific need.

We are able to implement your preferred solution, integrate with existing software, and provide training and ongoing support.

Freshworks Product Suite

The suite includes a host of products catering for various business needs. From customer engagement to helpdesk support, live chat and an automated marketing solution, this is software that will optimize the way you’re doing business.

Let’s find the right product for you


Customer support software



CRM for high-volume sales teams



Customer messaging software



Human resource software

There is a product for every part of your business

Support Teams

Support Teams

Be more strategic in your approach to customer support with Freshdesk. You can consolidate, automate and resolve issues with a host of innovative support solutions.

IT Teams

IT Teams

Allow your IT team to be more efficient and effective with a powerful IT service management solution. Freshservice includes a host of features that will streamline your IT team’s output.

Sales Teams

Sales Teams

Give your Sales team the tools it needs to implement your sales strategy effectively. Attract leads, engage with customers and close deals faster with Freshsales.

Web Development

How can we get you started?

If you are interested to learn more, complete the form below. Here are some reasons why you can trust us with your journey:

  • Realm has a detailed knowledge of Freshworks and the services they offer.
  • We can help you identify your specific business need and provide ongoing training and support.
  • Realm is experienced in Freshworks integration and will ensure the experience is smooth.
Realm Digital

Get in touch with us

Call us on +27 21 975 0959 or contact us below.